This one is for those of you working on writing sales copy.
Whether it’s a sales page, preview call opt-in page, or even a signature talk or video.
And you’ve got to zero in on where your ideal clients’ problem is.
Where it festers.
Bubbles.
Churns.
Because to really move people, you can’t just be nice.
You’ve got to connect with the problem.
When you go to the Emergency Room…
They don’t just chat you up and give you a lollipop make you feel good and send you on your way.
They actually study what’s going on with you.
And name it.
And do an intervention.
The same is true with your sales copy.
And you’ve heard me say that sometimes the pain is just too painful. When you write about “are you struggling with XYZ” or “are you overwhelmed by ABC” – and there’s not really any empathy in it at all…
There’s no real connection…
There’s hardly any genuine emotion or care in it…
It’s just some copywriting formula they coughed up.
Like a hairball.
But I digress.
Over the next few weeks, I’ll be sharing different “ways in” to connect with your potential clients’ problem.
Especially when your ideal client is more sophisticated, more discerning, and won’t buy regular marketing BS.
#1 The white knuckle death grip
Where are they holding on too tight (and it’s making them sick/crazy?)
Case in point:
One of my writing students – Eunice — is starting a business to teach caregivers how to take care of themselves. They have aging parents and kids. And it’s a lot. So Eunice knows that, and her message is “hey, you’re doing a great job of keeping it all together. But you’ve got to loosen the white knuckle death grip here, or you’re going to kill yourself.”
Another client of mine – who I lovingly call Little Miss Good Enough – is steering her business from nutrition and health coaching to having more of a unique point of view. For her clients, the white knuckle death grip is that they eat really clean and exercise with military regularity, but in their heads, they are saying these TERRIBLY toxic things to themselves.
Her message is: “hey – it’s great to be healthy, but you’ve got to cut yourself some slack and relax.”
Not every business has clients who need to loosen up. But many do. It’s a control thing. Or it’s a “I don’t want to feel uncertain” thing.
In my copywriting business, many of my clients have a white knuckle death grip on not messing up, and writing brilliant and clever things in all of their marketing materials. It’s an impossibly high standard that chokes off the ability to just “put something out there” that’s good enough… and get response.
So, where are your potential clients holding on too tight? And what it that costing them? Curious for what you see, and how you write about it.
Mighty thanks to elise.y flickr photostream for the grip






Posted May 7, 2013 at 12:33 pm | Permalink
Stella as always you hit it right out of the park with your writing. What an invaluable tip! Completely opens up a new way of thinking about client’s challenges and my unique viewpoint. That you for sharing your genius with us!
Posted May 7, 2013 at 2:00 pm | Permalink
Karen -
DUDE. Thanks. Curious what the white knuckle grip is for your peeps.
I will be calling you soon. More stalking behavior.
yours,
Stella
Posted May 7, 2013 at 1:33 pm | Permalink
Wow, Stella. I had to reread this to really get it. That’s a really interesting perspective to dive into to explore what an ideal client is really facing. Thank you as always for your amazing copywriting techniques (though I’m pretty sure there is a much better word for what you teach than “techniques”!)
I also loved your newsletter today about being time rich! Hurrah to that!
Posted May 7, 2013 at 2:01 pm | Permalink
Blue-
We need a word. You’re a wordsmith. Let’s make a word. I can’t stand the word “techniques.”
Help!
Honored that you read my stuff,
Stella
Posted May 7, 2013 at 2:38 pm | Permalink
My parent clients’ white knuckle death grip is on their children. They are so afraid to let go, step back, and allow their teens to grow up to be independent adults. God forbid, their child fails and then learns from the mistakes! I’m actually finding images for slides for a talk I’m giving on Saturday. I think I’m going to steal this idea but find a rollercoaster image for the visual of white knuckles!
Posted May 8, 2013 at 11:23 am | Permalink
Ann — DO IT!! I wrote this post because one of my students asked me for permission to use the phrase. And I was like: are you kidding?! We got a white knuckle grip epidemic up in here… spread the word!
And yep, sounds like that’s what it is for your parents. Touche!
Stel
Posted May 7, 2013 at 9:25 pm | Permalink
Love this “aha” moment that you created for us, Stella. Amazing, insightful, and witty … as always.
My clients’ death grip is on doing everything and then some and then even more and then … just a bit more … no, really, I think there’s more I can do …
I mean, seriously, when does it end? When will it be enough? When will they feel successful? When?!
Oh my, looks like I need to get busy writing a little article for my peeps about this, eh?
Thanks for the inspiration!!
Posted May 8, 2013 at 11:24 am | Permalink
Margie B,
Hee hee hee… yup, that’s the gig, isn’t it?
I suspect there’s a white knuckle death grip around trusting “the experts” vs. their own common sense and instincts, once they get the biz basics down, too. Non?
Happy inspired writing!
/st
Posted May 8, 2013 at 3:47 pm | Permalink
Honored that you’re honored, Stella!
We do need a word!
What about… “pathway.”
As in… a writing pathway to your ideal client’s needs.
(A starting point, perhaps!)